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How we help

Our support team handles accounts, payments, bonuses and technical issues. Most questions are solved in the first reply.

What to include

A username, a time and one screenshot are usually enough for us to find what happened. Never send us your password: we will never ask for it.

Escalating an issue

Complaints are logged, reviewed by a second person and answered by e-mail. Keep your reference number for any follow-up.

How fast we reply

We are online 24/7. Typical reply time: about a minute.

Account and verification

Before a first withdrawal we may ask for identity documents. Upload them in your account or send them to [email protected].

Taking a break

You can set deposit limits or pause your account from your profile, or ask support to do it. Play is for people aged 18 and over.

Contact channels

You can use the chat window on any page or send an e-mail to [email protected]. Both reach the same team and share your history.

Thank you

Thanks for playing with Aphrodite. If we got something wrong, tell us.